90-day money-back guarantee. If the cooling doesn't make treatment dramatically more comfortable, send your Zephra back within 90 days of delivery for a full refund. No restocking fee.
To start a return, email support@getzephra.com with your order number. We'll send you return instructions. Once we receive the device, your refund goes back to your original payment method within 5-10 business days.
Damaged or defective? Contact us and we'll replace it. No need to return the damaged unit unless we ask.